NAMAS 2025 Conference

NAMAS 2025 Conference

Session 3 | Same Note, Different Lens: An Auditor Comparison Lab (1:00 – 2:15 pm)

Presenters: Betty Hovey | Sonda Kunzi
Sponsor: VMG Health

Description:
What happens when ten auditors review the same chart? It’s time to find out. In this eye-opening session, each table will receive an identical medical record to audit independently. Once scoring is complete, the groups will compare findings, dissect discrepancies, and engage in live discussion around the gray areas of interpretation. This session isn’t just about what score you gave—it’s about why you gave it, and how to bring more consistency to the audit process.

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Session 5 | Closing the Gaps: Fixing the Audit-to-Education Breakdown (4:00 – 5:15 pm)

Presenters: Betty Hovey | Scott Kraft
Sponsor: TBA

Description:
A strong audit is only the beginning. What happens next, how findings are written up, handed off, and delivered to providers, can make or break compliance. In this interactive panel session, we’ll follow the full journey of an audit finding through the pipeline: From audit identification, To written rationale, To compliance handoff, and To physician education. You’ll explore where clarity breaks down, where intent gets lost, and how misinterpretation can derail even the best audit work. Live polling and real-world examples will help map common failure points—and spotlight solutions.

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